1. Where are you located?

Our address is 51 Nezalezhnoi Ukrainy Street, Zaporizhzhia.

 2. What are your operating hours?

We are open from 9:00 AM to 1:00 PM, Monday through Thursday.

 3. When can I come?

You decide when to come.

 4. Do I need to come early to sign up?

О 9:00 представник центру допомоги на вході робить список.At 9:00 AM, a representative from the aid center creates a list at the entrance.

No other lists—those not created by an aid center representative—are valid.

 5. Can a child come and collect the aid on their mother’s behalf?

No. The person receiving the aid must be present in person.

 6. Can a neighbor, sister, mother, etc., collect it?

No. The person receiving the aid must be present in person.

 7. Can I receive it now and skip next month, even though my scheduled month for the next collection hasn’t arrived yet?

No, you must wait until we begin distributing aid for your specific month again.